Typeform

Forms are how a property business collects the things conversations miss: a booking enquiry from the website, a post-stay survey, an onboarding questionnaire for a new owner.

They fail at the same point every time. Responses arrive as email notifications, get skimmed, and are never looked at again — so the pattern across thirty survey responses is invisible even though every individual one was read.

Connecting Typeform makes responses usable. An enquiry can be answered promptly because it reached the inbox rather than a notification, and survey responses can be read across rather than one at a time, which is where the useful signal actually lives.

The most valuable use is the post-stay survey. Guests will tell a form things they would never put in a public review, and that is the feedback most likely to change what a property is actually like to stay in.

Once Typeform is connected, ProhostAI works with your forms and responses in plain language.

Read

• Read responses See what people submitted, across responses rather than one at a time. "What are guests saying in the post-stay survey?"
• Find a form Locate a form and see how many responses it has had.

Create & update

• Create forms Build a form for an enquiry, survey or onboarding questionnaire.
• Act on responses Turn a response into a task or a reply rather than leaving it unread.

Typeform connects through OAuth, so ProhostAI never sees your password.

1. Open ProhostAI and go to Settings → Connections.
2. Search for Typeform and select Connect.
3. Sign in to Typeform and approve the permissions.
4. Ask what responses a form has received to confirm it works.

• Reading across responses is where the value is — individually they are anecdotes, collectively they are a finding.
• Post-stay surveys surface things guests will not put in a public review.
• Typeform stays the system of record for forms and responses.
• Revoking ProhostAI in Typeform’s settings ends access immediately.