Tokeet

Tokeet is built around automation: triggers, scheduled messages, workflows that fire on booking events. Operators who use it have usually invested real effort in setting those up.

Rule-based messaging takes you a long way and then stops abruptly. A scheduled message can tell every guest the check-in time; it cannot answer the guest who replies asking whether that is flexible because their flight lands at one in the morning.

That reply is where rules end and judgement begins, and it is exactly the volume that still lands on a person despite everything being automated.

Connecting Tokeet puts an AI on that remainder. Your existing automations keep running, and the conversations they provoke get handled from the details of the actual booking rather than escalated to whoever is nearest a phone.

Once Tokeet is connected, ProhostAI works from its data — there is no second copy of your listings to maintain.

Read

• Sync bookings and guests Reservations from every channel Tokeet manages arrive with their details. "Our flight lands at 1am — is late check-in possible?"
• Answer from the real stay Replies use the booking's own property, dates and guest details rather than a generic template.

Create & update

• Reply to guests The AI answers in your voice on the channel the guest used, and escalates anything it should not close alone.
• Schedule the work a stay creates Turn a confirmed booking into a clean and the tasks around it, without anyone copying dates across.

Tokeet connects with an API key from your Tokeet account, so ProhostAI never sees your password.

1. In Tokeet, generate an API key from your account settings.
2. Open ProhostAI and go to Settings → Connections.
3. Search for Tokeet, select Connect, and paste the key.
4. Wait for the first sync, then check your listings and upcoming reservations look right.

• This connection is in Early Access. It covers listings, reservations and guest messaging rather than every feature the platform offers.
• Tokeet stays the system of record for availability, rates and bookings. ProhostAI reads them and acts on them rather than replacing them.
• Your existing Tokeet automations keep running; ProhostAI handles the replies they provoke.
• Turn Autopilot on gradually — one property, one message type — so you can judge the AI’s tone before it covers everything.