Resly

Resly is built for the Australian and New Zealand market, where it handles the trust accounting and management-rights arrangements that make the region distinctive.

It also serves a market with brutal seasonality. A coastal property that is quiet in June is fully occupied over Christmas and January, and the messaging load moves with it — arriving in a concentrated block precisely when everyone is already stretched.

Connecting Resly covers that peak without hiring for it. The AI answers from the actual booking whatever the volume, so a January surge does not mean either slower replies or seasonal staff hired to read messages.

Trust accounting stays where it must. Resly remains the system of record for those obligations, and ProhostAI does not touch them — it handles conversation and operations while the regulated part stays regulated.

Once Resly is connected, ProhostAI works from its data — there is no second copy of your listings to maintain.

Read

• Sync reservations and guests Bookings, guest details and dates come across and stay current. "What time does the pool close over the holidays?"
• Answer from the real stay Replies use the booking's own property, dates and guest details rather than a generic template.

Create & update

• Reply to guests The AI answers in your voice on the channel the guest used, and escalates anything it should not close alone.
• Schedule the work a stay creates Turn a confirmed booking into a clean and the tasks around it, without anyone copying dates across.

Resly connects with an API key from your Resly account, so ProhostAI never sees your password.

1. In Resly, generate an API key from your account settings.
2. Open ProhostAI and go to Settings → Connections.
3. Search for Resly, select Connect, and paste the key.
4. Wait for the first sync, then check your listings and upcoming reservations look right.

• This connection is in Early Access. It covers listings, reservations and guest messaging rather than every feature the platform offers.
• Resly stays the system of record for reservations and trust accounting. ProhostAI does not touch accounting.
• Seasonal peaks are the case this addresses — messaging volume concentrates exactly when capacity is lowest.
• Turn Autopilot on gradually — one property, one message type — so you can judge the AI’s tone before it covers everything.